UPenn Nursing Rita & Alex Hillman Foundation

Empathy


Objective: gain a deeper understanding of the people for whom you are designing

Course Module Details

Empathy allows you to gain a deeper understanding of the people or population for whom you are designing. This process involves immersing oneself in the community and inviting them to co-collaborate on a solution. By acknowledging the lived experience of those who are experiencing the problem we gain actionable insight.

 

Watch this video first to learn about Empathy (5:17).

To learn more about Empathy, Watch, Read, Listen and Do!

01

Watch

Watch the videos to see what is possible

(7:15 min)

02

Read

Read the selected materials to solidify your knowledge

(41 min)

03

Listen

Listen to hear stories about design thinking in practice

(19:36 min)

04

Do

Do the selected activities to show yourself that you can DO this! 

(2 hrs 45 min)

Ready For The Next Module?