Objective: gain a deeper understanding of the people for whom you are designing
Course Module Details
Empathy allows you to gain a deeper understanding of the people or population for whom you are designing. This process involves immersing oneself in the community and inviting them to co-collaborate on a solution. By acknowledging the lived experience of those who are experiencing the problem we gain actionable insight.
Watch this video first to learn about Empathy (5:17).
To learn more about Empathy, Watch, Read, Listen and Do!